Scam calls and text warning issued by Dhiraagu

Dhiraagu has warned its customers of scam phone calls and text message from overseas.

A number of customers has reported receiving calls from unknown international numbers and texts as well as requesting a callback.

While some of the numbers that customers have been receiving calls from have been shared online, area code shows Russian and Swiss phone numbers.

Dhiraagu, via Twitter, advised all “to be cautious and not respond to such messages or calls from unknown international numbers”.

Such calls are referred to as Wangiri calls, where the caller hangs up after one ring or less, before the receiver can answer. The intention of the scammer is to entice people to call back the number upon seeing a missed call.

If an individual calls back, they maybe be charged at premium rates once connected, while a message plays to convince the caller to stay on the line for as long as possible.

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